Introduction to EazzyPay’s Digital Payment Platform
Zimbabwe-based fintech firm, EazzyPay, has introduced a groundbreaking digital payment platform aimed at streamlining and unifying both personal and business financial transactions. This innovative solution is designed to make managing finances more efficient and accessible for users across the country.
Features of the EazzyPay Platform
EazzyPay offers a single, unified platform that can be accessed through a mobile app, a WhatsApp bot, and a web application. The platform enables users to purchase electricity tokens, airtime, and data bundles across major networks. Additionally, it allows individuals to book event tickets, make bill payments, and access corporate services such as virtual fiscalization devices and bulk airtime solutions.
This development comes at a time when Zimbabwe is increasingly relying on digital payments. In August, the central bank reported that the total value of transactions through digital payment systems reached ZiG205,49 billion (US$7,78 billion) from 71,42 million transactional volumes. Cash-based transactions, by contrast, were recorded at ZiG12,66 billion (US$479,88 million).
Launch and Vision
During the launch in Harare, EazzyPay emphasized the benefits of its integrated approach, which promises faster, secure, and convenient transaction experiences. The company aims to empower communities and businesses across Zimbabwe by simplifying financial management.
“EazzyPay, a pioneering Zimbabwean fintech company, has announced the launch of its innovative digital platform designed to simplify and unify the way individuals and businesses manage their transactions,” the firm stated.
The platform’s slogan, “Payments Made Easy,” reflects its mission to enhance financial inclusion, reduce transactional inefficiencies, and meet the growing demand for seamless digital services across Zimbabwe.
Growth of Digital Transactions
According to the central bank, during the second quarter, the value of electronic transactions processed through the national payment systems (NPS) increased by 23.09% to ZiG655.6 billion (US$24.33 billion). NPS transaction volumes also rose to 200.9 million from 174.41 million.
However, digital retail transactions during the second quarter were valued at US$5.93 billion, highlighting the need for an all-encompassing payment platform like EazzyPay.
Mission and Goals
EazzyPay CEO Revesai Nyahasha explained that the company sought to eliminate frustrations associated with multiple platforms, long queues, limited access hours, manual processes, and lack of transaction transparency.
She added that the new platform was expected to improve financial accessibility, particularly for those in rural areas and underserved communities, thereby driving financial inclusion and economic participation.
“Our mission is to simplify payments and empower communities through accessible, secure and user-friendly digital financial solutions,” Nyahasha said.
“We believe our platform will be a catalyst for inclusive growth, replacing fragmentation with integration and convenience.”
Security and Trust
In a follow-up interview, EazzyPay operations director Alex Kuzakwawo assured users of the company’s commitment to ensuring top-tier security as they provide a digital payment environment.
“WhatsApp itself is end-to-end encrypted. So, when you do your transaction, nobody else has access to it except you, the user of that WhatsApp number,” she said.
“When it comes to making the payment itself, EcoCash has to validate the payment, the deduction from your wallet, using your PIN, which we do not have access to.
“So, as it stands, it means that EazzyPay is merely a third party.”
She said all the safety features existed within WhatsApp and EcoCash systems, as well as the validation that came from one entering their PIN.