On Cue with Kafui Dey: Confident Conversations, One Step at a Time

Communication: The Gym Where Confidence Trains Daily

If confidence were a muscle, most of us would be walking around with the emotional equivalent of spaghetti arms. We admire confident people—the ones who walk into a room, start a conversation, and somehow make everyone feel both comfortable and curious. Meanwhile, the rest of us are overthinking whether our handshake was too strong or our “good morning” sounded too eager.

But here’s the truth: confidence isn’t a gift; it’s a habit. And the best place to practice it isn’t on a TEDx stage or during a board presentation—it’s in everyday conversation. Whether you’re greeting the receptionist, chatting with a client, or negotiating with a trotro driver who insists you owe him an extra cedi, every exchange is a mini confidence workout.

So, how do you build your confidence one conversation at a time? Let’s take it step by step—no dumbbells required.

1. Start Small: Confidence Has Local Roots

You don’t need to begin your confidence journey by addressing 500 people at the Kempinski. Start with your immediate circle. Greet people warmly. Ask genuine questions. Compliment someone sincerely—“That tie is doing wonders for your tax-deductible image.”

In many African cultures, confidence is often mistaken for arrogance, especially if you’re young. But humility and confidence are not enemies—they’re twins raised in different households. You can be polite and still project presence.

Every conversation you initiate—at work, church, the market, or the queue at KFC—adds a rep to your confidence muscle.

2. Listen Like You Mean It

Here’s the twist: the best communicators aren’t always the ones who talk the most—they’re the ones who listen best.

Think about the last time someone made you feel truly heard. You probably walked away thinking, “Wow, that person was so confident.” Listening signals calm control. It says, “I’m not rushing to prove myself; I’m here to understand.”

So, in your next conversation, resist the urge to mentally rehearse your next point while the other person is still talking. Let silence do the heavy lifting. Confidence isn’t loud—it’s grounded.

3. Speak Simply, Speak Clearly

Many professionals in Africa make the mistake of equating “big English” with authority. We’ve all met that person who can turn a simple idea into a grammar marathon: “With respect to the aforementioned proposition vis-à-vis the previously stated objective…”

No. Just no.

True confidence is the ability to make complex things simple. When you speak clearly, people don’t just hear you—they trust you.

If you’re unsure how to simplify your message, imagine you’re explaining it to your grandmother. If she’d smile and say, “Ah, now I understand,” you’re on the right track.

4. Body Language Is the Silent Partner of Confidence

Before you even say a word, your body has already made an announcement. Slouched shoulders whisper insecurity. Avoiding eye contact mumbles uncertainty. But standing tall, making eye contact, and offering a genuine smile says, “I’m comfortable being me.”

It’s not about striking a power pose like Superman in front of the mirror (though, if that helps, go for it). It’s about owning your space—whether you’re addressing the board or chatting with the office cleaner.

5. Learn to Recover Gracefully

Every confident communicator has one secret: they’ve survived embarrassment and lived to tell the tale. You will make mistakes. You’ll mispronounce a client’s name, forget your train of thought mid-presentation, or tell a joke that lands flatter than fufu left overnight.

The trick is to laugh it off and keep going. Nothing builds confidence faster than realizing the world didn’t end when you stumbled. In fact, people often respect you more for handling it with grace.

6. Keep Showing Up

Confidence doesn’t arrive overnight; it accumulates. Every meeting, every phone call, every awkward networking event is another chance to practice. Think of communication as your daily gym session. The more you show up, the stronger your voice, presence, and poise become.

As Ghanaians say, “If you go to the stream often, you’ll stop being afraid of the water.” Keep showing up—because confidence doesn’t grow in silence. It grows in conversation.

Final Thought

In the end, confidence isn’t about being the loudest voice in the room. It’s about being sure of your own. And that assurance is built one conversation at a time—each word, smile, and question shaping the leader you’re becoming.

So tomorrow, don’t wait for the big stage. Start with the small talk. Because that’s where confidence trains daily—and where great communicators are made.


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