The Risks of Using Public Wi-Fi and How to Stay Safe
Millions of people rely on public Wi-Fi to save money on mobile data, but this habit can come with serious security risks. Google has recently issued a warning about the dangers of using public Wi-Fi, emphasizing that it is not always safe. In a new document titled “Behind the Screen,” the tech giant advises users to avoid public Wi-Fi whenever possible.
The reason for this caution is that many public Wi-Fi networks are unencrypted, making them vulnerable to hackers. When you connect to such a network, your data—like banking information or login credentials—can be intercepted by cybercriminals. This means that if you’re accessing sensitive information while on public Wi-Fi, you could be putting yourself at risk.
Cybersecurity experts agree with Google’s advice, especially when it comes to handling personal or financial data online. Dr. Manny Niri, a senior cybersecurity lecturer at Oxford Brookes University, supports the company’s warning. He explains that public Wi-Fi networks often lack encryption, which makes it easier for hackers to access your data. Additionally, these networks can be exploited to set up fake hotspots that trick users into connecting to them.
Google’s advisory document also includes tips to help users avoid text-based scams. One key recommendation is to regularly check bank accounts and credit reports, as these can be early signs of compromise. The document also advises users to install the latest operating system updates and security patches from their device manufacturers.
Oliver Buxton, a cyber expert at Norton, agrees that public Wi-Fi can leave users vulnerable. He points out that many public Wi-Fi hotspots transmit data in plain text, making it easy for hackers to intercept. This includes sensitive information like banking details and personal messages.
Another danger associated with public Wi-Fi is the use of malicious hotspots. These fake networks mimic legitimate ones, tricking users into connecting. For example, a user staying at a hotel might accidentally connect to a hotspot named “GoodNight Inn” instead of the correct one.

Understanding Wi-Fi and Mobile Data
Wi-Fi is a wireless networking technology that allows devices to connect to the internet using radio waves. Public Wi-Fi networks are convenient and widely available, but they come with cybersecurity risks. On the other hand, mobile data, also known as cellular data, is the internet connectivity provided by mobile carriers. Unlike Wi-Fi, mobile data is not free and requires a subscription.
When using mobile data, you are not connected to a Wi-Fi network, which can offer a more secure connection. However, even mobile data is not completely immune to threats. Jake Moore, a tech expert at ESET, suggests that users should double-check they are connected to the genuine public network and not a fraudulent one. He also emphasizes the importance of disabling auto-connect features to prevent accidental connections to fake networks.
Moore acknowledges that public Wi-Fi is not as risky as it used to be, but it still poses some level of threat. He argues that the advice to avoid public Wi-Fi altogether is often exaggerated. However, he recommends being cautious, especially when handling sensitive information.
Tips for Safer Online Behavior
Dr. Niri notes that the level of risk associated with public Wi-Fi depends on what you’re doing and how your device is configured. He suggests using a Virtual Private Network (VPN), visiting only secure websites (those with HTTPS), or switching to mobile data as safer alternatives. If you must use public Wi-Fi, it’s best to avoid logging into important accounts and ensure your software is up to date.
Professor James Davenport, an IT expert from the University of Bath, uses public Wi-Fi but remains skeptical. He avoids high-value tasks like online banking on public networks, highlighting the importance of being mindful of the risks involved.
The Broader Threat Landscape
In its report, Google acknowledges that smartphones and their networks have transformed how we live, making it easier to stay connected and manage daily tasks. However, this convenience has also created opportunities for criminals to exploit users. According to the document, scams have cost consumers over $400 billion worldwide in the past year.
A survey commissioned by Google found that 94% of people received scam text messages. These messages often include unsolicited requests for personal information or payment. Other red flags include urgent language, poor grammar, and suspicious links.
Google highlights two common tactics used in scams: the promise of a reward or the threat of a consequence. These messages typically include a strict deadline to pressure users into acting quickly without thinking.
How to Spot Scam Messages or Calls
Scammers often try to gain your trust quickly and pressure you into taking action. If a message or call makes you suspicious, it’s important to stop, break contact, and analyze the language used. Scams often include one or more of the following signs:
- Authority: Is the message claiming to be from someone official, like a bank or government department?
- Urgency: Are you told you have a limited time to respond?
- Emotion: Does the message make you feel panicked, fearful, hopeful, or curious?
- Scarcity: Is the message offering something in short supply?
- Current events: Is the message exploiting a recent news story or event?
By being aware of these signs, users can better protect themselves from falling victim to scams.
